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FAQ
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Is my credit card information secure if I order online?

Yes!! We use the highest level of security available through VeriSign Payment Services, the industry standard in secure credit card processing. Additionally our checkout process is conducted on a secure server.
Which payment methods do you accept?

We accept MasterCard, Visa, American Express, and Discover Card. If your company prefers to use purchase orders, we can accommodate those as well. Simply enter your P.O. number in the credit card area and select "P.O.#" instead of one of the major credit cards listed. If you would like to send us your payment via check please print out your shopping cart and mail a check payable to:
Bobit Publishing
P.O. Box 2703
Torrance, CA 90509
How soon will I get my merchandise?

Orders are processed in one to 3 business days unless overnight shipping is selected. Standard shipping is 5-7 business days.
What if I am not satisfied with my purchase once I receive it?

We have a 30-Day Money Back Guarantee. If you are not satisfied with your purchase, please return it to our mailing address above within 30 days of delivery and we will refund you the purchase price of the merchandise. Please note that shipping and handling fees will not be included in the refund.
How do I check the status of my order?

Click on My Account, and log in with your username and password. In the My Account area, you can change your profile, check current orders and view past orders.
Can I talk to a real person?

Of course! We have a live customer service representative on staff for your needs 8am-5pm Monday through Friday PST. Contact us via our toll free customer service number 800-724-4254 and we’ll be happy to answer all of your questions.